Zooland Family Campground

2022 Policy

Cancellations require 15 days advance notice to receive refund, less processing fees of 6.5% of reservation total. Refunds can take between 10 to 30 days to be processed through the banks.

Cancellations requested less than 15 days but more than 5 days will be refunded less $15.00 cancellation fee and one night’s stay and fees.

Cancellations or shortening dates requested less than 5 days’ notice will not be refunded and the remainder of the payment is due. No refunds for leaving early.

The above policy applies to changing dates from original arrival date as well. There may be an upcharge if changed dates are more expensive than original booked dates.

If you need to cancel your reservation, we do not allow canceling by email or phone as we have no way to prove you are the person that made the reservation. You must cancel through the

reservation link in your email that was sent. No refunds for early checkouts.

If paid by Credit Card, any refund must go back on the same card. We cannot refund cash, check.

If you have an outstanding balance on another reservation, your refund will go towards the outstanding balance and the remainder will be refunded.

Camping is an outdoor experience. No refunds will be given due to inclement weather, Acts of Mother Nature, acts of God which include but not limited to Hurricanes or Discomfort.

The most up to date cancellation policy will always be the version at www.zoolandfc.com.

2023 Policy

Cancellations require 8 days advance notice to receive refund, less bank and processing fees of 6.5% of reservation total. Refunds can take up to 30 days to be processed through the banks.

Cancellations or shortening dates requested 7 days or less prior to arrival will not be refunded.

The above policy applies to changing dates from original arrival date as well. There may be an upcharge if changed dates are more expensive than original booked dates.

If you need to cancel your reservation, we do not allow canceling by email or phone as we have no way to prove you are the person that made the reservation. You must cancel through the

reservation link in your email that was sent.

If paid by Credit Card, any refund must go back on the same card. We cannot refund cash, check.

If you have an outstanding balance on another reservation, your refund will go towards the outstanding balance and the remainder will be refunded.

Camping is an outdoor experience. No refunds will be given due to inclement weather which include but not limited to Hurricanes, Acts of Mother Nature, Illness, Break Down acts of God or Discomfort.

The most up to date cancellation policy will always be the version at www.zoolandfc.com.