Vista Ridge RV Park

Cancellations must be received at least 7 days before your reservation date. Cancellations are subject to a $15.00 processing fee. If you cancel less than 7 days prior to your planned arrival, your full payment is non-refundable.

Vista Ridge RV Park, LLC (VRRVP) has established our site services agreement or rules/policies/guidelines to help ensure your enjoyment and the safety of our guests, staff, and property.

Follow the Golden Rule – Consider how you would like to be treated and treat others accordingly and be neighborly.

If something bothers you, talk to your neighbor, the office manager or camp host.

Vista Ridge RV Park is a family friendly park. Please act accordingly.

No persons who are listed on any sex offender registry are allowed on our property - guests or visitors.

Pay attention to the weather – the meadow can flood.

We have lots of trees – watch for limbs.

VRRVP is a BYOB establishment – please drink responsibly.

Security cameras are in use.

Use your RV surge protector when plugging in. Be aware of your amperage use and stay within your camper limits

Always look at your camper steps to ensure they are clear before stepping on them.

VRRVP may change your assigned lot at any time, including in the middle of your reservation if needed.

We assume no liability, and you agree to hold us harmless for all damage, personal injury, loss or damage to property, or theft (collectively “Loss”) caused to you, your property, your vehicles, your RV, and your visitors. It does not matter how the Loss happened, including if the loss was caused by weather, wind, water, flooding, vandalism, tree breaking, freezing, fire, intentional acts, or other guests or employees. Guests of VRRVP are responsible for any damage caused by themselves, their guests, family, visitors, property, and/or pets.

CAMPFIRES –

Wilson County, TX is very strict about burn bans during drought &/or high winds… please check with the office before setting up your firepit. If approved, the pit must be off the ground and not on our tables

Please ensure it is placed away from trees, have a water source/ fire extinguisher ready and NEVER left unattended

GENERAL INFO:

Main phone number is 210.602.8808

Office hours – 8:30am to 4:30pm daily

Appointments are available when possible – please arrange with the office

Check out 11:00am

Check in 2:00pm-8:00pm

Please notify the office with your arrival eta so we may prepare to escort you to the site.

Quiet time – 10:00pm-8:00am

Courtesy to your neighbors is expected 24/7

Medical emergency – call 911 and if there is time, call the office so we may escort them to your site

Wilson County Sheriff - 830.393.2535

After hour park emergencies - 210.602.8808

Storm/Tornado warning:

Best practice is to evacuate when weather alerts are imminent or have been issued

Always bring in your awnings and secure outside items

The clubhouse, Laundry & fitness rooms are the most secure buildings if a safer space is needed

The meadow floods, even if we don’t receive much rain – it flows our way. Please stay aware

The following are NOT allowed on site:

Illegal drugs, public drunkenness, disorderly conduct, violence, threat of violence, use of profanity, aggressive pets, or behavior that disturbs or threatens the rights, comforts, or convenience of others in or near the park. Such behavior will not be tolerated.

NO smoking, vaping OR pets in park owned buildings/rentals, i.e., clubhouse, pool or hot tub area, pool decks or in laundry/fitness

The use of fireworks etc. are prohibited within the park

To note VRRVP hosts firework displays July 4th, New Year’s Day, etc. Self-use of fireworks is prohibited, please enjoy our show.

The use of firearms, BB-guns, slingshots, etc. is not permitted within the park

To note VRRVP hosts monthly shooting activities at the target range. Use is allowed during a scheduled event

The operation of a business is not allowed. Your site is used for your personal enjoyment only

No pools or hot tubs on a site – please enjoy ours

No solicitation within the property

No subleasing or short-term rental of your site

SITE OCCUPANCY:

Check out 11:00am / Check in 2:00pm-8:00pm. Do not arrive before 2:00p without approval

Please call the office if with your arrival eta so we may escort you to your site

NO check-ins after dark – it is disruptive to neighbors, unsafe in the park & difficult on our staff

No gate entry without using your gate credentials after 9:00pm. Please do not leave the park without them

Under 27 nights RV rates include 4 people, additional guests are an additional fee of $10.00 per day

No charge for little ones under 3 years of age

Each site is limited to one RV & 1 vehicle that fully fits in the site. To note - some sites will only fit one vehicle

Some sites will accommodate 2 vehicles. if the second vehicle fits, that is fine

No parking in a vacant RV site. Please coordinate parking with the office

Please keep sound to a respectable level, remember you have neighbors and sounds carry

Clotheslines/hanging laundry is only allowed for the temporary hanging of swimsuits and pool towels

Do not attach anything to trees

Only items intended for outdoor use is allowed on the site. No rugs, parking etc. on the grass

Do not change your RV site location without approval from VRRVP

Water from RVs (including gray, black and sink water) must be disposed of in the sewer connection

You must use sewer gaskets/seals. A sewer hose “donut” or “L” connector is required

Sewer Snake / hoses on rigs should be raised off the ground

CHILDREN:

If staff must reach out regarding behavior, you may be asked to find a more suitable park for your family.

Guests are responsible for their children’s behavior & potential damages

Do not play outside of your site. The roads have traffic, and please respect other’s sites

All children, under the age of 14, must always be accompanied by a responsible adult 18 years or older

Please clean-up after yourselves. Clubhouse games etc. are shared. Please return in good order

WATER USAGE:

We use well water and are on a water conservation program, year-round. Do not waste water

If there is a leak in your water hose – your water will be shut off until you repair/replace your hose

VRRVP’s pipes go to the spigots, you are responsible for the hoses, equipment, etc. from the spigot to your rig

You will need to winterize etc. your rig accordingly when a freeze is expected

Do not water plants, grass, etc. in the heat of the day

SEPTIC SYSTEM:

Septic system in use – please allow only human waste & septic-approved toilet paper down the drain.

DO NOT DISPOSE OF flushable wipes, non-septic friendly toilet paper, paper towels, feminine products, grease, or any other items down the sink drain or toilet

SAFETY AFTER DARK:

Please carry a flashlight

OUTDOOR LIGHTING:

Do not leave your outside lights on after quiet time begins

If you are outside after quiet time, please use a flashlight or table lanterns

TRASH:

Household trash only in the designated dumpster. Non-household trash needs to be taken to the landfill

Breakdown your boxes and close the dumpster doors

RECREATIONAL VEHICLES:

Bicycles & golf carts are allowed if operated respectively, with adult supervision & under 4 ¾ MPH

No guest gasoline powered recreational vehicles allowed. i.e., gas-powered golf carts, ATVs, dirt bikes etc.

VEHICLES:

Maintain the 4 ¾ MPH rule and operate in a safe manner

Vehicle noise – Do not rev/idle your vehicle. Be respectful of your neighbors & keep engine noise to a minimum

Vehicles are to be parked as designated - No parking on the street, grass, or outside of your site

Only drive on the street - not on the grass or on/through other sites – even when vacant

Electric vehicle charging will be an additional $20.00 per charge. Unless your reservation is booked as per usage

Vehicles must be currently registered, inspected and running

Non-operational vehicles may be towed from the park at the guest’s expense

Vehicles must be well maintained and have no oil leaks

No major vehicle repairs will be permitted in the park

VISITORS:

Limited number of visitors are welcome, provided they check-in with the office upon arrival

Please notify the office ahead of time if you expect a guest, so we may prepare for their arrival

A day pass, of $10.00 per person is required when using the pool/hot tub, clubhouse, or community facilities

Visitors must leave the park, by 9:45p - before quite time begins at 10:00p

If you do not have space on your site for parking, your visitor will need to park as designated by the office

Ejected or evicted guests are not welcomed as visitors. If they have been asked to leave, they are not welcome back in the park

Overnight guests must not stay longer than 2 consecutive nights

FLOODING/BRANCHES:

The meadow can, and has, flooded. Please be aware of your surroundings

Be aware of falling tree limbs

Please pay attention to the weather and prepare accordingly

Vista Ridge is not responsible for your property or any damage

PETS:

We are pet friendly to friendly pets, and responsible pet parents.

Pets must be current on their vaccinations

No aggressive, badly behaved, biters, diggers, or excessive barking/noisy pets are allowed

This behavior can result in ejection without a refund

Always carry waste bags with you and pick up after your pet

Waste must be picked up immediately, including the park, meadow, dog park, & your site

Violators will be fined $25.00 and after the second violation may be asked to leave the park

Well behaved dogs are welcome in the office for a treat & some lovin’ & on the back deck of the clubhouse

No pets in the pool/hot tub area, clubhouse, laundry, fitness areas

Pets are to be with you at your site, the dog park or walking on a leash

Pets must be on a leash, no longer than 6 feet always when outside of your RV

Pets must not be tied/tethered/kenneled nor left unattended outside

Guests are responsible for pet’s behavior, waste, noise level and any damage that may incur

LAUNDRY:

Please remove items promptly

Do not use our laundry facilities to wash pet bedding, dye items or to wash bulky items

Use a commercial laundromat that can manage these items more efficiently

SWIMMING POOL:

NO lifeguard is on duty - swim at your own risk

Anyone behaving in an unsafe or destructive manner will be asked to leave the pool area

READ AND FOLLOW THE POOL NOTIFICATION SIGNS

The Pool & Hot Tub opens at 9:00am and closes at 10:00PM

Absolutely NO glass bottles in the pool area

NO unattended children at any time

Pick up after yourself, no running, horseplay, diving, or excessive noise

Music on headphones only. No external music

Swim diapers are required for non-potty-trained guests

Family-friendly bathing suits are required

Towels are not provided, please bring your own

We do have towels for sale in the office

TO NOTE - The pool & hot tub may be closed for unscheduled cleaning, weather & when deemed necessary

GOLF CARTS:

Carts are available for daily rental – please see the office for details. Personal insurance and waiver are required.

Carts are not to be operated by any other than who is listed on the insurance card

You damage it – you bought it… TO Note replacing a cart can be very expensive

Dangerous usage will not be tolerated, and your rental will be revoked without refund

Please use the carts with care and safety in mind

Please be very cautious when driving carts and especially after dark

Bringing your own electric cart? $5.00 per electric charge. We appreciate your honesty

Our Park rules apply – Please see the office before using your cart so we can give you a map, etc

No one under 18 may drive your cart and your insurance needs to be on copy in the office

ELECTRIC CARS:

Please be conscious of our electric usage and let us know if you charge your car.

You wouldn’t expect us to buy you a tank of gas, please be considerate.

$20.00 is the average full charge. We are charged .13 per KWH

POLICIES & MISCELLANEOUS:

Policies/Guidelines & Rates are subject to change at any time

No refunds for early departure, for any reason

We reserve the right to enter any site, at any time

The primary guest is the “responsible party” & accountable for the actions of all family, pets & visitors

We reserve the right to eject any guest, without refund or deposit refund; for behavior, threats directed at or caused to, guests, visitors, employees, property, unpaid site rental fees, theft of services, violation of the rules/policies, repeated violations etc

Subletting is not allowed

REPAIRS:

All site repairs, including emergencies, require a call to our main office number at 210.602.8808

If guest, their visitors, pets, or property cause damage to VRRVP, the guest will not try to repair it themselves

VRRVP will be responsible for determining whether a repair is needed or if an item will be replaced

VRRVP will not reimburse for any repairs that the guest undertakes themselves without prior approval

Gate system – use your smart phone or pin code and # for access

Access will be arranged by the office after arrival

Look for an email from Openpath for phone app installation details

MAIL:

No mail service is available

UPS, FedEx, Amazon on occasion are ok, please be on site when delivered

We are not responsible for your package

EXTENSIONS:

Stay extensions must be approved by the office and we will do our best to accommodate

You may need to relocate to another site if the current site has been reserved by the next guest

EVENTS:

To note – VRVRP hosts events in the meadow, clubhouse, and park, please see event calendar for details

Please plan for temporary closures/disruption

Cleaning / Damage Fees –

Cabins, guest house common areas and park property – you will be charged a cleaning and/or repair fee for damage you, your visitors, vehicles, or pets cause