Ventura Beach RV Resort

RESORT PASS POLICY

• All reservations will include up to four wristbands based on the number of guest on the reservation at the time of making the reservation. If you have more than four guest on the reservation or you have any guests during your stay there are additional charges per guest.

• To ensure a safe and be able to enjoy all resort amenities while staying at Ventura Beach RV Resort, all guests must wear their resort pass at all times during their stay. This is to help our friendly staff members identify you as a guest of the resort. It also has many added benefits such as a delicious free pancake breakfast served every Sunday morning from 8 a.m. to 11 a.m. (February 2023 until further notice this is on pause due to the recent floods and fire). Free DVD rentals and billiards in our recreational room (February 2023 until further notice this is on pause due to the recent floods and fire). With your resort pass, you can enjoy 10%-15% off purchases at selected stores along Main Street when you present your resort pass. It's Movie Night every Friday night with hot buttery popcorn provided. We also have a fun centipede ride throughout the resort and live entertainment every Saturday during the Summer months.

• Children that are not able to walk yet will be issued a special wrist band at no additional charge. They will also need to wear this wristband so all of our staff are able to identify that they are a minor guest at the resort.

• Non compliance with our Resort Wristband Policy may will result in your account being flagged and you will not be allowed to book with VBRV in the future.

SITE POLICY

• Our goal is to always provide clean and well-maintained sites. Should you arrive and find an issue on your site, please inform a resort representative so that they can have maintenance address your needs.

• In order for our sites to remain lush and green, we ask that you do not place rugs or mats on any grass areas. Adding mats or rugs causes the green to turn yellow, and we would like every guest to enjoy our green grassy sites. Tents on our green areas are booked and rotated by our staff allowing us mitigate potential damage to our grassy areas. Should your vehicle damage our grass area, break a sprinkler, water pipe, etc. there is a minimum $150.00 US dollar fine that will be assessed.

• To maintain a lush green environment, we water various areas throughout the resort 7 days a week. Please be prepared to remove all outdoor valuables after 10 p.m. every evening to avoid items getting wet.

• On your departure, should you leave any items such as garbage, chairs, wood, etc. on or around your site, you will be billed a $50.00 US dollar site cleanup fee that will need to be cleared prior to booking with VBRV in the future.

• If you have a waste spill from your sewer, you are liable to pay a minimum of $550.00 US dollars plus tax, and unfortunately unable to camp at the resort in the future should you not notify us. So please, should this matter occur, come to the front office immediately to report the spill. Should you attempt to clean the spill without notifying VBRV staff immediately or leave without addressing the situation you will be fined $1000 US dollars plus tax. You will not be permitted to book with VBRV again should you attempt to evade the circumstance.

• Should you wish to expand your camping experience and add a tent to your current site, you will need to pay a $80.00 US dollar fee plus tax per day to your site. Should you wish to pitch a second (2nd) or third (3rd) tent, you will have to book a second (2nd) site as we allow only 1 tent per site.

• If you would like to rent an RV site but wish to add two tents to the RV site instead of an RV, you will need to pay the full amount of the current tent rate per tent and is based upon availability. This special circumstance may be requested via email; Please email [email protected] as management approval is required and is subject to availability and location in the park for tent rates.

• At no time are guests or visitors allowed to move any fire rings. Moving a fire ring on your site will result in a minimum $75.00 US fine. Should you have any issue with your fire ring, please inform the front desk so that we may assist you.

PET POLICY

• Ventura Beach RV Resort is a pet-friendly resort, and we welcome dogs to the property. However, for the safety and comfortability of all guests, we have a strict pet policy that rules out all aggressive breeds from entering the resort. Aggressive breeds such as American Pit Bull Terriers, Rottweilers, crosses of these two breeds, American Staffordshire Terrier, and any other breeds deemed aggressive by management, are not permitted on the property. Should you arrive with the abovementioned breeds, you will be asked to leave the resort and you will automatically lose the full amount of your reservation. Should you have any concerns about your four-legged friend(s), please contact the resort before your arrival. Thank you for understanding and respecting the comfortability of our valued guests.

• To maintain a clean environment, we ask that you clean up after your pets throughout the duration of your stay. You will also need to pay $5.00 US dollars per day plus tax, per pet. Please advise us during the booking of your reservation as to the number of pets that will be vacationing with you. We allow three (3) dogs per site.

• Guests should carry proof of pet's current vaccinations.

• Guests that are unable to control their pets will be asked to remove them from the property.

• The Resort is not responsible for the whereabouts of owner's pets. Should your pet cause injury or damage to others you solely are expected to resolve the issue directly with the injured party. The resort is not responsible for injury or damage that may occur by a pet. The pets' owner holds full responsibility for its pets.

• Exotic pets are strictly prohibited.

VEHICLE POLICY

• NO ELECTRIC CAR charging stations. You are prohibited the use of our electricity for that purpose, our sites that have full hookups are strictly for RV, and Travel Trailers.

• NO GOLF CARTS, 4 Wheelers, Dune Buggies on the resort.

• To accommodate all your vehicle(s), please book a site that comfortably fits your camping vehicle(s). No matter the site you pick or are assigned, you are only allowed one vehicle per site. This is to ensure we are following fire emergency code regulations, as well as adding a level of comfortability for all guests. Travel trailers towed by a vehicle will be issued a car pass with the reservation. Should you be a Motorhome with a vehicle* or a towed travel trailer with more than one vehicle, you will need to pay for the additional vehicle, which is a $10.00 US dollar per day plus tax fee. Motorcycles are also $5.00 US dollars per day plus tax, if they fit on your site. All fees will be added to your reservation on your arrival. Your extra vehicle(s) will be assigned to our overflow area, which is patrolled by our friendly guest services department 24/7.

• No vehicles can stick out from your site into the street. Ventura County has a strict fire and emergency exit code. Should your vehicle(s) not fit on your site, you will be asked to move it - and you will have to purchase a car pass at $10.00 US dollars plus tax per day.

• Should you hit another RV, car, person, or other with your vehicle(s), you agree to fully be responsible for the damages and injuries reported and handle any insurance issues between parties. You also understand and agree that Ventura Beach RV Resort is NOT responsible for your wrongdoing in the above mentioned.

• Our staff members do not guide you or back you into your campsite. We are more than happy however to show you the site. You are fully responsible for parking and setting up your campsite. However, if your rig will fit the site you were assigned to or picked, but you can't get it in the spot yourself - we do have a licensed specialist that can assist you for $25.00 US dollars. Should you choose to accept assistance from our licensed specialist, you will need to fill out a liability waiver at the office, before your vehicle is moved.

• When booking your reservation, please inform the resort representative of the length of your RV, trailer, 5th wheel, and/or other. If you do not pick your own site, you will be assigned a site that fits your rig.

• Should you not fit in your site, please inform a resort representative so that we can look into a possible move. We cannot guarantee a successful move, however, we will do everything we can to accommodate you.

BOATS/CARGO TRAILERS

• You will need to purchase an individual site for these oversized items as we are unable to accommodate either in our overflow parking area.

​CABLE/WIFI POLICY

• Ventura Beach RV Resort offers Direct TV in our recreational room (currently unavailable due to the recent floods and fire) and outside on our open-air patio only.

• We do offer complimentary WIFI throughout the resort (currently unavailable due to the recent floods and fire), however, some sites may experience a weaker signal at times due to the number of guests streaming throughout the resort. We encourage guests who rely on WIFI while vacationing to bring a booster with them to enhance their ability to connect with our provider. We do not guarantee WIFI on all sites.

HOLIDAY RATE POLICY

• Should you be vacationing with us during blocked holiday dates, you will need to pay for your reservation in full at the time you make your reservation and are Final Sales.

• Reservations for holidays and special events are exempt from our normal cancellation policy. Due to the popularity of the resort, we cannot make any exceptions to this policy. Holiday reservations are FINAL SALE with no option for transfer of credit or credits used for a holiday reservation. No exceptions due to change of circumstance or COVID.

• All holiday bookings MUST be paid in full upon making your reservation. Please call the resort for further details.

TRAVEL TRAILER, YURT, & SUMMER STUDIO POLICY

• Check-In Time: 3:00 p.m.

• Check-out Time: 11:00 a.m.

• There is a $10 per hour late check upon request and availability.

• Please see our rental page for offerings included in your stay in one of our rental accommodations.

• We do not give refunds on rentals. However, we do offer a transfer of payment to a future stay - equal to the amount of your current reservation. Holiday & Special Events are exempt.

• A $20.00 US dollar, plus tax, a cancellation fee will apply to all transfer of dates.

• There is a cleaning fee of $75.00 US dollar for Travel Trailers and the Summer Studio; $50.00 US dollar for Yurt Rentals.

• We no longer allow pets in any of our Rental Units.

• All guests are responsible to bring their own food and toiletries while camping. We do have a general store on the property with basic items that guests can purchase.

• Travel Trailer and Yurt guests are responsible for bringing their own bedding. We do not supply any pillows, sheets, or blankets for these accommodations.

• All Rentals are PAID IN FULL; NON-REFUNDABLE/NON-TRANSFERABLE.

RESORT SECURITY

• Here at Ventura Beach RV Resort, we strive for you to have a safe and enjoyable experience with us. Please cooperate with our security team in displaying Car/RV/Tent tags appropriately and wearing wristbands at all times, as you may be asked to show them by our staff. That said, we have a guest service and security team on site 24 hours a day to assist you with any concerns you may have. Our guard booths are located at the front of the resort and inside our recreational room. Should you have any issues with other guests, need assistance due to an accident or otherwise, please call our Security Line at 805-368-4258. PLEASE NOTE: Ventura Beach RV Resort is not responsible for accidents, injury to guests, or loss of valuables of any kind.