St. John's Marina & Resort

We do not give refunds due to the discomforts of nature. The fun continues rain or shine. Our cancellation policy varies depending on the timing of your cancellation notice in advance of the reservation date. 

RV Site cancellation policy: Reservations cancelled more than 14 days in advance of arrival will incur a $25 cancellation fee. Reservations cancelled 14 days or less in advance will incur a cancellation fee of one night's stay.

Cancellation for Monthly Reservations: Reservations cancelled more than 30 days in advance will incur a $50 cancellation fee. Reservations cancelled 30 days or less in advance of arrival will lose $250 deposit. 

Cabin cancellation policy: Reservations cancelled more than 14 days in advance will incur a $25 cancellation fee. Reservations cancelled 14 days or less in advance of arrival will incur a cancellation fee of one night's stay. 

The cancellation policy shall be amended in the event a natural disaster (i.e. Hurricane or Tropical Storm Watch/Warning) is issued for the campground/resort area or the guest's residence within 48 hours of the reservation arrival date OR when there is a mandatory evacuation of the area and the campground/resort will be closed. 

The St. Johns Marina & Resort's REFUND POLICY varies, depending on the timing of the cancellation notice in advance of the reservation date, as follows:

For reservations paid with a credit card, refunds will be credited to the credit card on file with respect to reservation.

2+ WEEKS PRIOR NOTICE

Full Refund less $25 cancellation fee.

14 DAYS OR LESS PRIOR NOTICE

Full reservation forfeited. 

Monthly Reservations

For our Monthly guests, if guest departs prior to the end of reservation, the current Month's rent is forfeited.

CHANGE POLICY:

Changes to reservation arrival or departure dates made outside of the cancellation window (2+ weeks for RV Sites,) will result in a one-time courtesy change at no charge. Every change made thereafter will be charged a $15 service fee.

No Show Policy:

Reservations will be held until check-out time on the day following your scheduled arrival. No shows will result in full forfeiture of funds.