Shadow Hills RV Resort

SPECIAL EVENTS

Coachella, Stagecoach, and Desert Trip Festivals:

There are NO REFUNDS on special event cancellations.

NO SPECIFIC SITE IS GUARANTEED

RV's OVER 10 YEARS OLD MUST SUBMIT PHOTOS OF RV FOR APPROVAL PRIOR TO CONFIRMING RESERVATION

The entire amount will be charged at time of reservation.

This property is privately owned. We reserve the right to refuse service to anyone and will not be responsible for accidents nor injury to guests or for loss of money or valuables of any kind. The Resort provides parking escorts as a service to our guests. The resort provides Wi-Fi, cable, electric, sewer, water, and propane service as a convenience to our guests. Guests are solely responsible for any damages to their property, or Resort property occurring during arrival, parking or departure.

I agree to read and comply with all of Shadow Hills RV Resort rules and regulations as posted in the office and/or around the resort. I authorize Shadow Hills RV Resort to charge my credit and/or debit card for any unpaid charges including rent, property damage, electric usage and any other incidentals. I understand that no refunds will be issued for early check out. You hereby specifically agree to the above.

QUIET HOURS:

Courtesy and respect for others is essential to everyone's enjoyment of the resort. Please keep excessive noise to a minimum at all times and maintain peace and quiet between the hours of 10:00 pm and 8:00 am. If you are arriving or departing during those hours, please exercise caution in making unnecessary noise.

GUEST RESPONSIBILITY:

Guests are responsible for the conduct, behavior, costs and damages of or by themselves, their visitors, and their children at all times. Please be sure all children at your site know and understand the resort rules as we consider them our guests also with all the responsibilities and privileges enjoyed by our guests. Registered guests are welcome to host a reasonable number of day time visitors. Overnight visitors must be registered guests at your site. Please inform the front desk of all visitors prior to their arrival. A nominal resort fee may apply.

SITES:

While we encourage the personalization of your outdoor living space, please keep your site clean and free of clutter at all times. Outdoor/patio furniture is allowed, however items such as appliances, utility trailers, indoor furniture, laundry, etc. are not permitted outside your RV. All fencing must be pre-approved.

FIRES:

During the Festival Weekends (Special Events) we do not permit open flame. Propane and charcoal grills are permitted. For safety reasons, open and/or wood fires are not allowed other than resort sponsored events at the fire pit. Please do not place BBQ grills on top of the picnic tables as they will melt the tables.

SPEED LIMIT:

The safety of our guests is very important to us. Please observe the 5 MPH speed limit inside the resort at all times.

AUTOMOBILES:

Guests may park up to two vehicles inside their registered site, if space permits, additional parking may be available; please inquire at the front desk. A nominal fee may apply. Compliance with City Fire Code requires all streets to remain clear. The painted site number designates the boundary of each site. Automobile maintenance may be performed only with prior written permission from Shadow Hills RV Resort.

For Special Event Weekends only one vehicle is in included for each reservation.

SMOKING:

Smoking is permitted at guest sites and designated common areas only. Please dispose of all litter appropriately due to the dry conditions. Illegal drugs or substances are not permitted in the resort.

TRASH:

Please keep your site clean and neat. We provide trash pick up at your site each morning as a service to our guests. Please secure your trash inside a closed bag and place it at the front of your site by 9:00 am. Please do not place trash outside at night.

POOL/SPA:

There is no lifeguard on duty. Use of the pool and spa are at the risk of the user. Guests under the age of 14 must be accompanied by an adult inside the pool gates. Guests under the age of 14 are not permitted in the spa. Proper swim attire must be worn. Young guests who are not potty trained must wear a swim diaper while in the pool. Please do not bring any glass to the pool area. If you have bottles or glassware, the front desk is happy to supply you with plastic cups to use in the pool area. Pool rules are posted and must be adhered to. The pool and spa are generally open from 9 am until dusk however are subject to change as conditions dictate.