Lago Linda Hideaway

Canceling a Reservation

Customers may cancel a reservation prior to the day of the reservation check-in date. A $10 cancellation fee may apply. For most facilities, customers may not cancel a reservation after 12:00 am local time on the reservation check-in date. Only an on-site staff member will be able to assist. There are some exceptions to this rule where a facility may allow you to have a credit for a future stay if an emergency occurs.

Late Cancellations

Depending on when a reservation is canceled in relation to the check-in date, it may be considered a late cancellation and an additional amount may be withheld.

Individual Campsites:

$10.00 cancellation fee AND forfeit the first night’s recreation use fee if canceled after 12:00 am facility’s local time the day before the reservation start date (not to exceed the total paid for the original reservation). Late cancellations for a one-night reservation will forfeit the entire amount paid and will not be subject to an additional service fee.
Cabins and Bunk Houses
$10.00 cancellation fee AND forfeit the first night’s use recreation use fee if canceled less than 14 days before the arrival date (not to exceed the total paid for the original reservation).

Group Facilities – Overnight:

$10.00 cancellation fee AND forfeit the first night’s use recreation use fee if canceled less than 14 days before the arrival date (not to exceed the total paid for the original reservation).
Group Facilities – Day Use:
Forfeit the Day Use recreation use fee if canceled less than 14 days before the arrival date (not to exceed the total paid for the original reservation).

Individual Campsites

Camping reservations canceled on the day before arrival (“late cancellation”) will incur a $10.00 cancellation fee AND forfeit the first night’s recreation use fee (not to exceed the total paid for the original reservation).

For example, if your check-in date is August 4th at 11:00am Pacific Standard Time (facility’s local time), a late cancellation would be any time after 12:00 am local time on August 3rd.

Late cancellations of a one-night campsite reservation will forfeit the entire amount paid not to exceed the total paid for the original reservation.

As a rule of thumb, cancellations to reservations should be made as far in advance of the reservation as possible. Some campgrounds are extremely remote and/or are unstaffed, and last-minute changes may result in challenges in accommodating your changes by staff.

At Lago Linda, if you need to cancel your reservation after 12:00 am (midnight) of the facility’s local time on the day before your check-in date (“late cancellation”), on-site personnel sometimes may not be around to assist you, depending on the hour.

Cabin and Bunk Houses

Customers who cancel a cabin or Bunk House reservation less than 14 days before the arrival date (a “late cancellation”) will pay a $10.00 late cancellation fee AND forfeit the first night’s use fee.

Late cancellations of a one-night reservation will forfeit the entire amount paid not to exceed the total paid for the original reservation.

Changes or Cancellations within the Cut-off Window

Modifying/Changing an Existing Reservation Prior to the Cut Off Window
Modification Type:
Changing dates that are completely outside of the original reservation dates.

Modification Type:
Extending or shortening a reservation

Modification Type:
Switching campsites that are of the same type for the same reservation dates Modification Type:

Modification Fee Charged?: Yes

Modification Type: No

No

If a customer wants to switch dates that are entirely outside of the original reservation dates, there is a $10 change fee.

There is no change fee if a customer extends or shortens a reservation if the change includes dates from the original reservation. If they choose to depart early, they may forfeit some or all of the fees.There is no change fee if the customer changes campsites that are the same price and on the same reservation dates in the same campground. If the campsite the customer is changing to has a price difference, the customer will be responsible for any additional fees or be provided with a refund, based on the price difference.

No-Shows

A no-show customer is one who does not arrive at a campground and does not cancel the reservation by check-out time on the day after the scheduled arrival date (or for day-use facilities, by check-in time the day of arrival).

• No-show customers are only recorded at staffed facilities. At most remote facilities, all customers are noted as automatically checked-in on the date of arrival.

• It is recommended that staffed facilities hold a campsite until check-out time on the day following the arrival date.

• It is recommended that staffed facilities hold group day-use facilities until check-in time on the arrival date.

There is no change fee if a customer extends or shortens a reservation if the change includes dates from the original reservation. If they choose to depart early, they may forfeit some or all of the recreation fees.

There is no change fee if the customer changes campsites that are the same price and on the same reservation dates in the same campground. If the campsite the customer is changing to has a price difference, the customer will be responsible for any additional fees or be provided with a refund, based on the price difference.

Where recorded, no-show customers are assessed a $20.00 no-show fee and forfeit the first night’s recreation fee for a campsite or forfeit the entire day-use recreation fee for a day-use facility. We recommend customers contact the facility if they are en route to their reservation but cannot make it by the check-in date. In these cases, no refund will be issued, but the facility can ensure that a “no-show” fee is not assessed..

Early Departures

At staffed facilities, if a customer departs prior to their reservation’s scheduled check-out date, they may be eligible for a partial refund depending on whether the facility is able to mark and make the site available to new visitors. Please remember that reservations at these facilities prevent other visitors from using these sites and so early departures may not be eligible for refunds.

Please notify staff at the facility if you depart early to allow others to use the site.

If customers request an early departure after the facility check-out time, the customer will not receive a refund for that night.

Please note the above cancellation policy. When you reserve online or make a reservation you are agreeing to the following policy and it will be enforced.