Bighorn RV Park

Bighorn RV Park Terms

CATTLEMEN Inn Terms

The Cattlemen Inn, operated by Mustang Properties LLC, (Inn)strives to provide our guests with an exceptionally clean, safe, and friendly lodging experience. The following Inn policies have been established based on Wyoming law (WY Stat § 33-17-101 (2013)), industry standards, management and operational procedures, and our personal experience of owning and operating the Cattlemen Inn. The following policies are considered apart of our reservation agreement with you. As our Inn guest, by reading and signing your Inn registration you are agreeing to abide by all of our Inn policies, terms and conditions, and procedures. These Inn policies are presented here to help promote our guests’ safety and enjoyment and to ensure that each guest is aware of the understandings between the Inn and its guests. Our Inn policies may change from time to time, so please check back often.

100% SMOKE FREE

The Cattlemen Inn is 100% smoke free. For safety, and to assure that our facility is not exposed to items or actions that create an odor which is unhealthy and objectionable to our guests and staff, smoking is not permitted in any Inn room or building. For purposes of this policy, ”smoking”includes the smoking of tobacco, marijuana, illegal drugs, e-cigarettes, vape pens, vaping, cartridges containing the liquid of nicotine, hookahs, incense, cooking, cigars, candle burning, the use or diffusing of patchouli oil or other strong-smelling plant-based essential oils or synthetic products. Guests are encouraged to notify Front Desk staff immediately if they smell cigarette, marijuana, or other objectionable odors. This policy is not intended to stop people from smoking, but to regulate where they smoke and how it affects others. Designated smoking areas are provided outside and at least twenty-five(25) feet away from the building. Marijuana is prohibited at all times on Cattlemen Inn property. Because smoking odors are difficult to remove from the air, carpet, walls, and furniture, a minimum cleaning fee of $300.00 will be charged for smoking policy infractions.

CANDLE, INCENSE, ESSENTIAL OILS

Candles, incense, essential oils (diffusing, vaporizing, etc.)are also prohibited from indoor use. These items and activities will be treated as smoking, with a minimum $300.00 cleaning fee assessed; the offending guest may be evicted with no refunds. NO-COOKING, COOKING

APPLIANCES, COMBUSTIBLES, OR FIREWORKS

The safety of our guests, staff, and this facility is extremely important to us. Except for any cooking facilities provided in the room(e.g., microwave, refrigerator, coffee maker) by the Inn, preparation of food in guest rooms by any type of cooking appliance is prohibited. We ask that you refrain from microwaving any pungent food; as the odor is quite difficult to remove from fabric; thus, a cleaning fee may be assessed in extreme cases.Most commercially prepared food intended for the microwave has not previously caused a problem, so we suggest that option. A minimum cleaning fee of$300.00 will be charged for cooking in a room, including, but not limited to hot plates, toaster ovens, water heaters, rice cookers, combustible, open-flame, barbecue grills, burners, heating appliances, or any other item intended for cooking. Outdoor cooking grills, whether charcoal or gas, and fireworks are not allowed anywhere on Inn property.

ENFORCEMENT

All staff is trained and required to respond to potential violations of our Inn policies. Guests who refuse to abide by the reasonable standards and policies established by Cattlemen Inn for safety of all guests, staff, owners, property, and the operation and management of the Inn will be evicted, with no refund. In addition to the room charge, a minimum $300.00 cleaning fee per room will be charged for policy infraction(s) resulting in damages to the Inn facility.

GUARANTEED RESERVATIONS

All reservations must be guaranteed with a valid major credit card. The primary registered guest must be 18 years and older. We accept Visa, Master Card, American Express, and Discover Card. We do not charge your credit card at the time you make your reservations; however, your credit card guarantees your reservation. Please make sure you receive a reservation confirmation number when you make a reservation. Reservations must be cancelled twenty-four (24 hours), Inn time, prior to 3:00 pm., on your arrival date, in order to avoid a one (1) night, plus tax, cancellation fee that will be charged to your credit card. Reservations will be held until 8:00 am. the morning following your scheduled arrival date. If you have not checked in by that time, the balance of your reservation will be cancelled. The Cattlemen Inn is not responsible for weather conditions, personal emergencies, or schedule changes.

CHECK-IN TIME / REQUIREMENTS

Check-in time is 3:00 pm. The primary guest must be at least 18 years of age to check in at the Inn. In the interests of security and to prevent fraud, guests are required to confirm their identity by providing their valid government issued photo identification (State driver’s license, passport, etc.) at check-in. A valid, signed, and pre-approved credit card in the name of the guest registration is also required. Guests are responsible to fully understand the manner in which your bank processes pre-authorizations and charges to your credit/debit card. Some banks hold pending authorizations for up to 30 business days.

PRE-AUTHORIZATION AT CHECK-IN

We require pre-authorized of credit cards/debit cards at check-in. A pre-authorization is a temporary hold of a specific amount of your available credit limit balance placed on your credit/debit card for the full amount of your intended stay, plus tax. All credit/debit cards are pre-authorized at check-in. Pre-authorization is not a charge to your account; rather, it is a hold on those funds. Once your actual charge is posted at check-out it can take anywhere from 24 hours to 30 days for the original pre-authorization to be removed by your bank. Generally, most banks release the hold within 3-5 days. Guests are responsible to understand how your bank handles your transactions, including pre-authorizations. The Inn is not able to directly remove pre-authorizations.

EARLY CHECK-IN / PRE-REGISTRATION

Early check-in is offered based on availability. If you require a guaranteed check-in for arrival prior to 3:00 pm. then Pre-Registration and payment may be required. Please contact the Inn directly to make reservations and complete a credit card authorization form prior to your arrival.

UEST REGISTRATION

We require valid contact information from the primary guest making a reservation, including first and last name, address, email, phone number, and signature. The names of all guests occupying the room must be registered. Information regarding your license plate/car description is also gathered at check-in for security.

CHECK-OUT TIME / PROCEDURE

Check-out time is 11:00 am. Please check-out with Front Desk, so that housekeeping may begin the timely cleaning of your room. If you require a late check-out, please contact Front Desk prior to the day of your departure, and we will do our best to accommodate your request. A charge may apply for late check-out.

EARLY DEPARTURE

Guests who check out of the Inn after 11:00 am. and prior to their scheduled departure date are subject to an early departure fee of one night, plus tax.

SPECIAL REQUESTS

We will make every effort to honor special requests, such as a specific room or amenities, upon your arrival. All special requests are noted on reservations, and we will do our best to accommodate. However, the availability of these items cannot be guaranteed in advance.

PAYMENT

All reservations and registration must be guaranteed with a valid major credit card. We accept Visa, Master Card, American Express, and Discover Card. Pursuant to credit card agreements, credit cards are not valid unless signed by the cardholder. Cash (USD) payment is welcomed with a signed and pre-authorized credit card. All guests are required to present a valid major credit card and government issued photo identification even if guests are planning on paying in cash upon check-out. Checks and foreign currency are not accepted, and we do not provide check cashing services.

DEBIT CARD/CREDIT CARD HOLDERS

Your Debit or Credit Card will be pre-authorized at check-in for the full amount of your stay. The pre-authorization will HOLD the funds until check-out, at which time the amount actually incurred during your stay will be charged. If you change your method of payment at check-out or change the length of your stay, your bank may not post the changes to your account immediately. Cattlemen Inn has no control over the policies of your bank and will not be held liable for any “insufficient funds” penalties or any other resulting fees or charges. Guests are responsible for understanding the manner in which your bank processes pre-authorizations and charges to your debit or credit card; some banks hold pending authorizations for up to 30 days.

DEPOSITS AND GUARANTEES

There is no deposit required to make an individual room reservation. However, a major credit card is required at the time of booking to guarantee the room and secure the reservation period.

RESERVATION AND PAYMENT FOR GUESTS BY PRIVATE THIRD PARTIES

Generally, third party payment is not permitted. In the case of paying for a family member if you will not be physically present at the Inn, we require prior completion and approval of a Credit Card Authorization form including a copy of your driver’s license and the front and back of your signed credit card. You will be responsible for any and all room costs and damages. We reserve the right to refuse any reservation at any time for any reason.

CREDIT CARD AUTHORIZATION BY CORPORATE THIRD-PARTIES

Please contact the Cattlemen Inn at least 24 hours prior to guest’s arrival to request a Credit Card Authorization form. We must receive the information via fax or email and process the approval for your reservations prior to the guest’s arrival.

TAX-EXEMPT GUESTS

Guests with GSA payment cards will be taxed or exempt in accordance to their individual card status. If tax-exempt status cannot be verified at check-in you will be charged a lodging tax until verification is made.

RATES

All rates are quoted in United States currency, plus tax. Rates may change without notice. Rates as advertised on the Cattlemen Inn website or any other website or promotional material are subject to change at any time and may increase or decrease at the Inn’s discretion. Standard rates are based on occupancy by two (2) persons. Additional children and/or adults may be registered and occupy the room at a rate of $5.00 per adult(children under 12 are free) up to the maximum of four (4) total persons(double rooms and apartments).

RIGHT TO REFUSE SERVICE

The Cattlemen Inn is privately owned and operated. We reserve the right to refuse service to anyone for any reason(s) that does not violate Federal or State laws. The Cattlemen Inn has a zero tolerance policy under which we will refuse service and accommodation, without refund, to any guest who refuses to abide by the reasonable standards and policies established by the State of Wyoming and the owners for the operation and management of the Inn. Cattlemen Inn will refuse service or evict a guest for 1) refusal or failure to pay for accommodations, 2) disorderly conduct, to include public disturbance while under the influence of alcohol, drugs, or any other intoxicating substance, 3) noncompliance with state liquor laws, 4)failure to properly supervise children, 5) use of the Inn for any unlawful purpose, 6) possession of explosive, hazardous, or toxic substances that are unlawful to possess and/or may be dangerous to other persons, 7) destroys, damages, defaces, or threatens harm to Inn property or guests, 8) permitting unregistered guests to exceed the maximum or authorized allowable occupancy of room, and 9) refusing to abide by the reasonable standards or policies established by Cattlemen Inn for the operation and management of our Inn.

QUIET HOURS

10:00 pm to 8:00 am (Sep-May) and 11:00 pm to 8:00 am (Jun-Aug).If you become aware of a disruptive guest, please contact Front Desk staff immediately by room phone or in person. Televisions, voices, or other devices must be kept at a respectful low level at all times. Doors should be opened and closed quietly. No congregating or running in halls or on outside sidewalks.

VISITORS

No visitors allowed after 11:00 pm. Visitors must be accompanied by the registered guest at all times. As the registered guest, you are responsible for your visitor at all times.

DISCOUNTS

We do not offer discounted room rates for participation or employment in organizations such as AAA, AARP, government employees, etc.

CANCELLATION

The Cattlemen Inn is not responsible for weather conditions, personal emergencies, or schedule changes. Reservations must be cancelled twenty-four (24 hours), Inn time, prior to 3:00 pm, on your arrival date, in order to avoid a one (1) night full room cancellation fee. If reservations are cancelled less than 24 hours before the arrival date/time, your credit card may be charged the full room charge plus taxes. If you are staying more than one (1) night, only the first night and taxes will be charged. If you cancel any reservation, you must obtain and save the cancellation number for your records.

NO SHOW CHARGES

Failure to check in on the scheduled arrival date for a reservation guaranteed with a credit card will result in a No-Show fee being charged to your credit card. You will only be charged the first night, one(1) night’s full room rate plus taxes and the balance of the reservation will be cancelled.

GROUP RESERVATIONS

Large group/Block reservations must be cancelled four (4) weeks prior to arrival date. Reservations cancelled after that date may be charged one (1) full room charge plus tax for each room reserved and the balance of their reservations cancelled.

HOUSE RULES

Groups, including school groups, sports teams, wedding party participants, etc., are directed to carefully review the Inn’s Terms and Conditions, as well as any school or organizational Code of Conduct.

DO-NOT DISTURB AND ACCESS TO ROOMS

To provide all of our guests with an exceptionally clean and safe Inn experience, we provide daily housekeeping. Our Housekeeping Staff will honor the “Do Not Disturb” door hanger once during a twelve hour period indicating that the room is occupied. The Housekeeping Staff is required to enter the room at subsequent times to clean the room, check for safety, and verify the condition of the room. Management reserves the right to enter a room with a known status of “Do Not Disturb” for reasonable purposes, such as an emergency, housekeeping, maintenance, verification of room condition, or to address or prevent a violation of our Inn Policy/House Rules. In the event of suspected illegal activity, management reserves the right to summon law enforcement to aid in eviction. The right to privacy ends when a Inn policy is broken. Law enforcement will be granted immediate access to Inn property and rooms of evicted guests.

CHILDREN

Well-behaved children of all ages are welcomed. Children aged 12 and under stay for free when sharing a room with one or more paying adult(s),using existing bedding. As the parents, guardians, or chaperones of children you are personally and legally responsible for and must supervise them at all times. For safety reasons, please do not leave children unattended in guest rooms or allow them to roam the Inn property unsupervised.

ADDITIONAL BEDDING

A limited number of cots are available upon request.Availability is on a first-come, first-served basis. A maximum of two cots per room is allowed. Cots are not allowed in a Standard Queen room.

MAXIMUM OCCUPANCY

Room occupancy requirements are based on fire code/fire safety restrictions. Single Queen maximum occupancy is 2, Double Queen and Deluxe Double maximum occupancy is 4, Apartment (A and B) maximum occupancy is 4. If you exceed the maximum number of guests allowed, you will be asked to rent another guestroom for proper accommodations or vacate the Inn.

ROOM KEYS

Room keys are issued to the registered guest(s). No room keys will be issued to youth under 18 at any time. I.D. is required if you have lost your key and require a duplicate. Please return room keys to Front Desk at Check-out.

HOUSEKEEPING/ROOM INSPECTION

Housekeeping is provided daily between the hours of 9:00 am to 2:00 pm. This is a 100 % NON-SMOKING Inn, including medical marijuana. Rooms are cleaned and inspected daily and a detailed log is maintained on each room and linen. Rooms are rented to guests inappropriate condition without any prohibited odor. Housekeeping and Front Desk staff are trained and skilled in identifying the odors from prohibited items. If our investigation concludes that you have smoked in your room, cooked, or brought a prohibited item into our facility, you will be charged for the damage and evicted without any refund.

LINEN CHANGING

Your comfort is very important to us. For guests staying multiples nights, bed linen is changed on a rotation schedule. Used towels are exchanged for fresh towels daily. If Housekeeping is unable to change abed due to personal items left on a bed, a note will be left. Housekeeping will be happy to change your bed linens and make your beds each day if all personal items are removed. Please contact our Front Desk staff if you have any additional questions or concerns.

LOST & FOUND POLICY

Cattlemen Inn assumes no liability for lost, misplaced, stolen, or damaged valuables or belongings. If you discover that you have left behind something of value to you, please call us immediately (307-548-2140),and we will try to assist you in locating your lost item.

FOUND ITEMS

Cattlemen Inn is not responsible for any item left behind by a guest. However, any item, with the exception of perishable items, left behind by our guests and found after departure by Housekeeping will be collected, logged in, and kept in a secure location for collection by the owner for up to fourteen (14) days. Records of Lost & Found items are retained for five years. Reasonable effort will be made to notify the guest that an item has found. Perishable items, underwear, and miscellaneous toiletries are discarded.

RETURN

We are happy to return your lost item(s) to you by United States Postal Service. Your credit card will be charged packaging and postage, plus a $10.00 handling fee. A separate receipt will be mailed to you.Cattlemen Inn is not responsible for any item lost or misdirected during shipment by the United States Postal Service.

UNCLAIMED ITEMS/NO CONTACT

Lost & Found items are held for fourteen (14) days while we attempt to contact the guest. If guest contact information is incorrect or cell phone mailbox is full and we are unable to contact the guest during the fourteen (14) day holding period, the unclaimed item(s) are thrown away, given to local organizations, or disposed of accordingly by Cattlemen Inn.

ALCOHOL POLICY

Registered guests of legal age who choose to bring their own alcoholic beverages must consume those in their room. Alcohol is not allowed in public areas, except for the fire pit and recreational areas.

FIREARMS AND WEAPONS

The safety and security of our guests and staff is extremely important to us. Our Firearms and Weapons Policy is designed for the protection of our guests, vendors, staff, and owners, and pertains to the presence of firearms and weapons on Inn premises. Cattlemen Inn recognize that guests and vendors may legally possess firearms or weapons for a variety of legitimate purposes. This policy has been developed to create a safe environment by providing appropriate guidance over the custody of firearms and weapons on our premises. Cattlemen Inn is private property. Guests, who are lawfully permitted to possess a firearm or weapon, may bring such on to our Inn premises with the understanding that they are personally responsible for abiding by all Federal, State, and local laws. No cleaning of firearms is permitted on Inn premises. Firearms and weapons must be safeguarded and secured in either a locked, hard sided firearm container, a holster, or a soft gun case provided by the guest at all times. Damages caused by arrowheads will be charged accordingly, please be careful. Guests and vendors who fail to abide by our policy may be asked to leave the Inn premises, are subject to trespass and may be subject to further legal action. The Inn will promptly turnover any firearms left on the property to the Lovell Police Department if we are unable to contact the owner.

BICYCLES/HOVER BOARDS/ROLLER BLADES

Bicycles, Hover boards, and roller blades are not permitted in guest rooms. Depending on available space, Front Desk staff will be happy to secure these items in our mechanical room. We assume no liability for theft, loss, and/or damage, and you waive any and all such liability.

IN CASE OF EMERGENCY OR FIRE

Please call 911 and notify Front Desk in the event of a fire or other emergency. A map that shows emergency exits can be found on the back of your room door and in the Guest Information Notebook located in each guestroom.

FIRE SAFETY POLICY

The Inn is equipped with smoke detectors, fire safety information in Guest Room Notebook, and emergency evacuation plans on the door of each guest room. Please review this important information.

NO IN-ROOM PARTY

Cattlemen Inn enforces a “No In-Room Party” Policy to ensure we can protect the Inn and our guests at all times. No parties, loud disturbances and/or noise-nuisance are allowed or tolerated on these premises.In the event of a disturbance, one polite request (warning) will be given to reduce the noise. If our request is not followed, the guest will be asked to leave the Inn without refund. Registered guest(s) is responsible for all persons visiting. Non-Registered visitors are only permitted until 11:00 pm. If found with more “people” not listed on the Guest Registration Form after 11:00 pm your stay will be considered a party. You will be ordered to vacate the premises without refund and may be assessed a Guest Disturbance Fee of $100.00.

FREE WiFi ACCESS

Access to our WiFi is free for our registered guests. The Inn WiFi access code is subject to change without notice. WiFi signals are subject to change without notice depending on the room’s location, the status of our WiFi-equipment, and interference from other local wireless signals. Cattlemen Inn assumes no liability for guest use.

TERMS & CONDITIONS

The Cattlemen Inn makes its best efforts to ensure that all the information that appears on its website is accurate. However, no warranty, expressed or implied, is given that the information provided on the Inn website is error free. Cattlemen Inn does not accept liability for any errors and/or omissions, and reserves the right to change the information published at any time and without notice.

LINKS

The links provided on the Cattlemen Inn website are for the convenience of site visitors and are provided in good faith. Cattlemen Inn does not accept liability for the contents or links provided on such websites, nor does it accept liability for any indirect or consequential loss arising out of the use or connected with its website.

ILLNESS AND EPIDEMICS

Cattlemen Inn reserves the right to refuse accommodations to a guest arriving with a contagious disease. In cases where sickness occurs during the stay, please notify the Front Desk staff. In the case of serious sickness, you may be requested to receive appropriate health care from a nearby healthcare facility. During epidemics we are entitled to employ precautionary measures within our judgment or as required by local authorities. We may charge you a room cleaning fee as we deem appropriate under the circumstances.

INFESTATION

The cleanliness of our rooms is extremely important to our guests. If you bring any infestation into your room or onto our Inn premises, we may charge you for any and all costs and expenses, including immediate or urgent response requirements and loss of room revenue, that we deem necessary to address the infestation.

PARKING AT OWN RISK

All vehicle(s) must be listed on the registration at check-in.Parking for registered guest(s) is free. All vehicles are parked at the risk of the owner. The Cattlemen Inn shall not assume liability or responsibility for any vehicle, occupants, or contents while operated or parked on the Inn property. If a vehicle is left in the Inn parking lot after the guest has departed without the written consent of the Inn, the Inn reserves the right to have the vehicle towed at the owner’s expense. No vehicle repairs made be made on Inn premises.

DAMAGE AND/OR THEFT OF Inn PROPERTY

You are liable for any damage howsoever caused (whether by the deliberate, negligent, or reckless act) to the room (s), Inn’s premises or property caused by you or any person in your party whether or not staying at the Inn during your stay. Cattlemen Inn reserves the right to retain your credit card and/or debit card details as presented at registration and charge or debit the credit /debit card such amounts as it shall in its sole discretion deem necessary to compensate or make good the cost or expenses incurred or suffered by Cattlemen Inn as a result of the aforesaid. Should this damage come to light after the guest has departed, we reserve the right and you hereby authorize us to charge your credit or debit card for any damage incurred to your room or the Inn property during your stay, including and without limitation for all property damage, missing or damaged items, smoking fee, cleaning fee, guest compensation, etc. We will make every effort to rectify any damage internally prior to contracting specialists to make the repairs, and therefore will make every effort to keep any costs that the guest would incur to a minimum.

DAMAGE DISCOVERED AFTER CHECK-OUT

Guest Rooms found with waste strewn around, in complete disorder, and/or “trashed” will be subject to maintenance deep cleaning fee, administration fee and/or third party fees.

DAMAGE TO ROOM

Damage to rooms, fixtures, furnishing and equipment including the removal of electronic equipment, towels, art work, etc.will be charge at 120% of full and new replacement value plus any shipping and handling charges. Any damage to Inn property, whether accidental or willful, is the responsibility of the registered guest for each particular room. Any costs associated with repairs and/or replacement will be charged to the credit card of the registered guest. In extreme cases, criminal charges will be pursued.

DAMAGE TO MATTRESSES AND BEDDING

Damage to mattresses and linen including; towels, mattress pads,sheets, bedspreads, blankets resulting from the use of body oils, make-up, shoe-polish, etc. will result in a charge for the special cleaning, repair or replacement of the damaged article.

DAMAGE OR TAMPERING WITH FIRE DETECTION SYSTEMS/FIRE-FIGHTING EQUIPMENT

The Cattlemen Inn reserves the right to take action against any guest or visitor found to have tampered or interfered with any detection equipment throughout the Inn, including detector heads in public areas, guestrooms, break glass points and fire extinguishers. Guests or visitors found to have tampered with any fire detection or fire-fighting equipment will be charged with any costs incurred by the Inn due to their actions and will be evicted from the Inn. Depending on the severity of the guest actions, law enforcement may become involved at the Inn’s discretion. Should the fact that fire-fighting or detection equipment had been tampered with come to light after the guest has departed, we reserve the right and you hereby authorize us to charge your credit or debit card for any damage incurred to your room or the Inn property during your stay, including and without limitation for all property damage, missing or damaged items, smoking fee, cleaning fee, guest compensation, etc.

CHANGES OR MODIFICATION TO THE Inn POLICIES

The Cattlemen Inn reserves the right to amend, modify, change, cancel, vary or add to these Inn Policies/House Rules or the arrangements and content featured on our Inn website at any time without prior notice. Please check our website regularly for updates to Inn Policy/House Rules. Any modification to these Inn Policy/House Rules that occurs before your departure is considered a part of your reservations agreement with us. A copy of these Inn Policy/House Rules is located on our website, in the Guest Room Notebook, and available from Front Desk staff upon request.